Customer Service
Customer Service Advisor
- Location
- Leeds
- Pay
- £25,000 per annum
- Contract
- Permanent
- Hours & shifts
- 37.5 hours a week
- Posted
- 3 Nov 2026
Helping customers by phone and email for a friendly, supportive team in central Leeds.
About the opportunity
A customer-focused business in Leeds is looking for a Customer Service Advisor to handle enquiries and resolve issues clearly and courteously.
What you'll be doing
- Answering inbound calls and emails.
- Resolving queries about orders, accounts and services.
- Updating customer records accurately.
- Escalating complex issues to the right team.
- Meeting service quality targets.
What we're looking for
- Previous customer service experience.
- Clear, friendly communication.
- Confident using computer systems.
- Patience and a problem-solving mindset.
Pay, hours and benefits
Pay: £25,000 per annum.
Hours: 37.5 hours a week. Monday to Friday between 8am and 6pm, with one Saturday morning a month.
This is a permanent position.
Location and working arrangements
Based in Leeds. You'll need to be able to travel reliably to the site for each shift.
How to apply
Apply online with your CV. It takes a couple of minutes.
We'll review every application and contact suitable candidates to talk through the role in more detail.